A router or firewall is blocking my direct connection
To use the direct connection, you may have to modify the settings on your router, antivirus or firewall. If you have a home network with more than one computer, you will also need to modify your network settings (to have a static local IP).
If you wish to use the direct connection, click here for instructions.
We realize that direct connection requires a certain level of technical expertise, which is why we offer a simple alternative that uses GigaTribe's server. Our simple EasyConnect solution is provided to you when you subscribe to our Ultimate license.