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GigaTribe Ultimate
SMS
Monthly subscription
1 year

GigaTribe for communities

1 Minute Guide
FAQ

Information
Invite your friends
Themes
My shared folders

Information
Invite your friends
Themes
My shared folders

Need help with GigaTribe?

FAQ

Peer-to-peer (p2p) general introduction

What is peer-to-peer (p2p)?
P2P & the Internet
P2P's architectures

GigaTribe general introduction

Is GigaTribe Legal?
Is GigaTribe entirely free?
What can I do with it?
Why would I need a private network?
What are the other ways to exchange files?
So how is GigaTribe better for sharing files?
How does it work?
Will my network stay private?
Is there a risk of downloading a virus?
What happens if my connection is interrupted when transferring large files
How is it different from Peer2Peer (P2P) software?
Are files directly transferred?
What technical skills are required?
How do I install it?

Direct connection settings

What is the difference between "Direct connection" and "EasyConnect"?
How do I switch from EasyConnect to direct connection, and vice versa?
A router or firewall is blocking my direct connection
Router list for direct configuration
How can I use GigaTribe in direct connection mode?
I was able to connect before, but now I can´t.
How can I use GigaTribe on two PCs in my local network?

Ultimate version

What use the Ultimate version?
I want to buy the Ultimate version.
I want to buy the Ultimate version for a friend, what do I do?
How many PCs can I install GigaTribe on, and how many users can I activate with one Ultimate User license?
How can I use the Ultimate version after formatting my hard drive or replacing my computer?
I've received an email from Allopass about an activation ticket
I can't activate my Ultimate version.
I want to cancel my membership

Password

I've lost my password.
I want to change my password.

Transfer speed

How can I speed up a transfer?
My bandwidth seems to be divided between upload and download.
I can only download one file at a time even though I am an Ultimate user.

Content

I'm alone on my network, how can I find contacts ?
How can I find contacts who have selected the same theme as me?
Search tool and password protected files
I see other users on the network, but I can't find a shared file.
How can I report a user sharing illegal content (child abuse)?
How does GigaTribe guarantee the privacy of our exchanges?

Error Messages

The TCP port is already used by another application
The servers did not respond
You are not available from outside and cannot use EasyConnect
The address [your email] has not been validated
This user hasn't enter any personnal email

Other

How do I translate the GigaTribe software into my language?
Can I change my user name?
How do I modify the receiving folder?
Linux version? Mac version?
I've received invitations from unknown users.
I can't download files larger than 4 GB.

Contact

I did not find an answer to my question
Report errors in the software
Report errors on the website

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