FAQ
Peer-to-peer (p2p) general introduction
GigaTribe general introduction
- Is GigaTribe entirely free?
- What can I do with it?
- Why would I need a private network?
- What are the other ways to exchange files?
- So how is GigaTribe better for sharing files?
- How does it work?
- Will my network stay private?
- Is there a risk of downloading a virus?
- What happens if my connection is interrupted when transferring large files
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How is it different from Peer2Peer (P2P) software? - Are files directly transferred?
- What technical skills are required?
- How do I install it?
Direct connection settings
- What is the difference between "Direct connection" and "EasyConnect"?
- How do I switch from EasyConnect to direct connection, and vice versa?
- A router or firewall is blocking my direct connection
- Router list for direct configuration
- How can I use GigaTribe in direct connection mode?
- I was able to connect before, but now I can´t.
- How can I use GigaTribe on two PCs in my local network?
Ultimate version
- What use the Ultimate version?
- I want to buy the Ultimate version.
- I want to buy the Ultimate version for a friend, what do I do?
- How many PCs can I install GigaTribe on, and how many users can I activate with one Ultimate User license?
- How can I use the Ultimate version after formatting my hard drive or replacing my computer?
- I've received an email from Allopass about an activation ticket
- I can't activate my Ultimate version.
- I want to cancel my membership
Password
Transfer speed
- How can I speed up a transfer?
- My bandwidth seems to be divided between upload and download.
- I can only download one file at a time even though I am an Ultimate user.
Content
- I'm alone on my network, how can I find contacts ?
- How can I find contacts who have selected the same theme as me?
- Search tool and password protected files
- I see other users on the network, but I can't find a shared file.
- What should I do if I find someone sharing illegal content on GigaTribe?
- How does GigaTribe guarantee the privacy of our exchanges?
Error Messages
- The TCP port is already used by another application
- The servers did not respond
- You are not available from outside and cannot use EasyConnect
- The address [your email] has not been validated
- This user hasn't enter any personnal email
Other
- How do I translate the GigaTribe software into my language?
- Can I change my user name?
- How do I modify the receiving folder?
- Linux version? Mac version?
- I've received invitations from unknown users.
- I can't download files larger than 4 GB.